Customer Service Advisor - PH North 2026

Philip Morris International(20 days ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$44,466 - $60,389 (estimated)Customer Service

About this role

The Customer Support Associate I provides frontline support to customers via inbound and outbound calls and online channels, resolving routine issues related to client products and services. This entry-level role operates under close supervision within defined procedures and contributes to meeting contractual service KPIs.

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Required Skills

Customer Service
Phone Support
Communication
Empathy
Multitasking
PC Knowledge
Data Entry
Call Tracking
Problem Resolution
Teamwork

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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