Customer Service Advisor - SMM XTRA 2026

Philip Morris International(2 months ago)

Mandaluyong City, PhilippinesOnsiteFull TimeTrainee$43,254 - $59,324 (estimated)Customer Service

About this role

An entry-level Customer Support Associate who provides frontline support to customers via inbound/outbound calls and online channels, handling routine inquiries about client products and services. The role is based in a contact center in Mandaluyong City and supports client programs on a full-time schedule.

View Original Listing

Required Skills

Call Handling
Customer Service
Computer Navigation
Communication
Detail Oriented
Multitasking
Teamwork
Empathy
Shift Flexibility
Data Entry

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →