Customer Service Advisor (Spanish Speaker)

Farfetch(29 days ago)

HybridFull TimeJunior$54,330 - $72,569 (estimated)Operations / Customer Service

About this role

The Customer Service Advisor (Spanish Speaker) at Farfetch is responsible for delivering high-quality service to consumers and partners in the luxury fashion marketplace. Based in Lisbon within the Operations team, the role represents the front line of customer interaction across multiple channels. The position supports Farfetch’s global platform by handling inquiries related to products, services, and orders while embodying the brand’s standards. It sits in a motivated, growing team and offers exposure to a dynamic, cosmopolitan work environment.

View Original Listing

Required Skills

Customer Support
Email Communication
Telephone Communication
Product Information
Service Information
Customer Relationship Management
IT Systems
Windows Packages
Fashion Knowledge
Customer Satisfaction

+2 more

About Farfetch

farfetch.com

FARFETCH is a global online marketplace for modern luxury fashion that connects consumers with boutiques, brands, and speciality retailers around the world, offering 100,000+ designer styles. Beyond retail, it combines e-commerce with technology, logistics and platform services—supporting global delivery, returns, payments and white‑glove experiences for partners. FARFETCH also operates complementary businesses across resale and brand partnerships, known for curated editorial commerce and a tech‑enabled approach to scaling luxury retail worldwide.