Customer Service Advisor (Spanish Speaker)
Farfetch
About this role
The Customer Service Advisor (Spanish Speaker) at Farfetch is responsible for delivering high-quality service to consumers and partners in the luxury fashion marketplace. Based in Lisbon within the Operations team, the role represents the front line of customer interaction across multiple channels. The position supports Farfetch’s global platform by handling inquiries related to products, services, and orders while embodying the brand’s standards. It sits in a motivated, growing team and offers exposure to a dynamic, cosmopolitan work environment.
Skills
About Farfetch
farfetch.comFARFETCH is a global online marketplace for modern luxury fashion that connects consumers with boutiques, brands, and speciality retailers around the world, offering 100,000+ designer styles. Beyond retail, it combines e-commerce with technology, logistics and platform services—supporting global delivery, returns, payments and white‑glove experiences for partners. FARFETCH also operates complementary businesses across resale and brand partnerships, known for curated editorial commerce and a tech‑enabled approach to scaling luxury retail worldwide.
Recent company news
FashionNetwork USA - The World's Fashion Business NewsFarfetch is improving says parent company's CEO
1 week ago
The Fashion LawCoupang Doesn’t Have to Hand Over Farfetch Docs, Court Says
6 days ago
Fordham Law NewsBuying Fashion Out of Bankruptcy: Legal Implications of Coupang’s Acquisition of Farfetch
Nov 18, 2025
VogueFarfetch’s chief commercial officer on life after near-bankruptcy
Oct 2, 2025
FashionNetwork - The World's Fashion Business NewsFarfetch losses narrow but revenue dips as it focuses on full-price sales
Jan 5, 2026
About Farfetch
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Farfetch.
Salary
$54k – $73k
per year