Customer Service Advisor - Taguig XTRA 2026

Philip Morris International(2 months ago)

Bonifacio Global City, Taguig, PhilippinesOnsiteFull TimeTrainee$40,995 - $56,208 (estimated)Customer Service

About this role

Customer Support Associate I provides front-line support to customers via inbound/outbound calls and online channels, resolving routine issues related to client products and services. This is an entry-level, full-time contact center position based in Fort Bonifacio (Taguig). The role involves following defined procedures and working under close supervision while developing familiarity with client terminology and systems.

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Required Skills

Customer Service
Communication
Empathy
Multitasking
PC Knowledge
Call Handling
Data Entry
Shift Flexibility
Teamwork

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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