Customer Service Advisor - UPA 2026
CNX
About this role
A Customer Support Associate I provides front-line customer service via inbound/outbound calls and online channels, resolving routine product and service issues and documenting interactions. The role focuses on meeting contractual KPIs while learning client-specific procedures and working under close supervision.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for CNX.
Salary
$48k – $64k
per year
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