Customer Service Advisor
NATIONAL(1 month ago)
About this role
Capita Ireland is hiring a full-time, office-based Customer Service Advisor in Clonakilty starting 26 January 2026. The permanent role is Monday–Friday, 8:00 AM–4:00 PM (37 hours/week) and sits within a team-focused environment with opportunities for career development. The position includes benefits such as pension access, paid annual leave, employee assistance, and other staff perks.
Required Skills
- Customer Service
- Telephone Handling
- Communication
- Organisation
- Data Entry
- Microsoft Excel
- SLA Management
- Relationship Building
- Empathy
- Proactivity
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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