Customer Service Advisor
Barclays(1 month ago)
About this role
A Customer Service Advisor at Barclays is the first point of contact for Retail Banking customers, providing personalised resolutions across multiple communication channels. The role supports branch and local hub operations, helping customers with inquiries, requests and everyday banking needs. It contributes to enhancing digital capabilities and ensuring compliance with regulatory and internal policies.
Required Skills
- Customer Service
- Digital Channels
- Stakeholder Collaboration
- Risk Management
- Compliance
- Collections
- Communication
- Problem Solving
- Team Leadership
- Personalisation
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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