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Customer Service Advisor at Zipwater - ApplyBlast

Customer Service Advisor

Zipwater

5 months ago

Dereham, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Advisor provides support to customers through phone, email, and chat, resolving issues and ensuring satisfaction. The role focuses on delivering excellent service and maintaining positive customer relationships.

Responsibilities

Answer customer inquiries through various communication channels
Resolve customer issues and escalate complex problems
Maintain accurate records of customer interactions
Provide feedback to improve service quality
Collaborate with team members to ensure consistent support

Skills

About Zipwater

zipwater.com

Headquarters

Condell Park, New South Wales, Australia

Company Size

501-1000 employees

Founded

1947

View Profile

Zip Water is a global provider of boiling, sparkling, and chilled water taps and integrated filtration systems for residential and commercial settings. Through the Zip Water brand (and Zip Water Australia), the company delivers on-demand hot, cold, and sparkling water with a focus on convenient, high-quality drinking water solutions, showcased at zipwater.com. The brand maintains an active presence across Facebook, Instagram, LinkedIn, and YouTube, supporting both consumers and trade channels. In Australia, customer service is available in English at 1800 947 827, underscoring its regional support network.