Customer Service Advisor

As a Customer Service Advisor at Mears Group, you will serve as the first point of contact for housing tenants, managing calls, emails, and repair appointments while coordinating with suppliers and subcontractors. The role involves handling administrative tasks such as material ordering and record updates within a fast-paced call center environment to ensure efficient service delivery. You will resolve complex queries, meet strict performance targets, and build strong relationships with clients to provide exceptional support across diverse communities.