Customer Service Advisor

Activate Group is seeking a Customer Service Advisor to serve as the primary point of contact for customers, handling accident reports, resolving queries, and liaising with external agencies and internal teams. The role involves managing a high volume of inbound calls, accurately recording information using bespoke software, and working within agreed service level agreements and key performance indicators. This position offers the opportunity to build a long-term career with a growing UK business that values development and progression.