Customer Service Advisor

Activate Group is seeking a Customer Service Advisor to serve as the primary point of contact for customers, handling accident reports, resolving queries, and liaising with external agencies and internal teams. This role involves managing a high volume of inbound calls, accurately recording information using bespoke software, and working within agreed service level agreements and key performance indicators. The position offers a permanent, part-time contract with opportunities for career development within a supportive and fast-paced environment.