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Customer Service Advisor at Cross Border Talents - ApplyBlast

Customer Service Advisor

Cross Border Talents

17 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Advisor in Lisbon serves as the primary point of contact for customers, addressing inquiries and resolving issues via phone, chat, and email. The role requires fluent French and B2-level English to ensure clear, professional communication while maintaining accurate case notes and internal systems. Candidates will handle escalations and provide efficient support without compromising quality.

Responsibilities

Resolve customer inquiries across phone, chat, and email channels
Escalate complex issues when necessary while maintaining quality standards
Maintain accurate internal systems and case notes for all interactions

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

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Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.