Customer Service Advisor

The Customer Service Advisor role at Currys involves providing professional customer service to partners, business customers, and store business hubs in the Business Contact Centre team in Poole. The position requires handling inbound calls, emails, and social media queries while resolving customer issues related to refunds, credit queries, network tariffs, returns, and more. The role focuses on maintaining world-class service standards, building customer relationships, and ensuring compliance with data protection procedures.