SGS
The Customer Service Advisor role involves representing the client within Government Services to provide information and support to members of the Small Public Service Vehicle (SPSV) Industry. Responsibilities include scheduling vehicle inspections, managing booking amendments, and processing payments securely through the CRM system. The position requires handling incoming customer calls, maintaining high customer satisfaction, and ensuring compliance with Standard Operating Procedures and Data Protection guidelines.
SGS is the world’s leading Testing, Inspection and Certification (TIC) company, helping organizations verify quality, safety, performance and regulatory compliance. It provides testing, inspection, certification, verification and advisory services across industries—from agriculture, consumer goods and life sciences to oil & gas, industrial and environmental sectors. SGS operates a global network of laboratories, offices and field experts and offers digital and supply‑chain solutions to manage risk and improve transparency. Headquartered in Geneva, Switzerland, it is a trusted partner to businesses and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SGS.