Customer Service Advisor

Xyla, part of the Acacium Group, is hiring a Customer Service Advisor to join its mental health support team, providing neurodevelopmental services to the NHS and local authorities across the UK. The role involves guiding individuals and families through the initial enquiry and assessment booking process for ADHD and Autism services while ensuring an outstanding patient experience. This position requires strong organizational, communication, and stakeholder management skills to coordinate appointments and maintain accurate records in a fast-paced environment.