Customer Service Advisor

The Customer Service Advisor role serves as the first point of contact for Fife Council citizens, visitors, and businesses, providing friendly and efficient support at public-facing Customer Service Centres in Glenrothes and Dunfermline. This position involves handling customer inquiries, managing workloads, and utilizing multiple IT systems to deliver effective administrative support. The role requires strong customer care skills, attention to detail, and the ability to work both independently and as part of a team.