Customer Service Advisor(Cantonese)

Two95 International Inc.(1 year ago)

George Town, MalaysiaOnsiteFull TimeJunior$55,228 - $74,339 (estimated)Customer Service

About this role

A Service Advisor is an entry-level customer support role that acts as a primary contact for Client customers, focused on ensuring a positive customer experience for product- and order-related inquiries. The position is suited to recent graduates or candidates with minimal experience and emphasizes strong product knowledge, technical curiosity, and bilingual communication in English and Cantonese.

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Required Skills

Customer Service
Technical Troubleshooting
Mobile Devices
Communication
Multitasking
Adaptability
Time Management
Critical Thinking
Issue Isolation
Collaboration

Qualifications

Bachelor's Degree or Diploma
B2 English Proficiency
6 Months Customer Support Experience

About Two95 International Inc.

two95intl.com

Two95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.

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