Customer Service Advocate
Daniels Health(2 months ago)
About this role
The Customer Service Advocate at Daniels Health serves as the primary point of contact for hospitals and healthcare facilities, supporting all customer-facing and administrative functions related to hazardous waste logistics. The role focuses on ensuring smooth, compliant, and efficient service delivery within a healthcare and environmental services context. This position operates in a mission-driven organization dedicated to safety, sustainability, and regulatory compliance in medical waste management. It is a stable, full-time role with comprehensive benefits and opportunities for growth in a purpose-driven culture.
Required Skills
- Customer Service
- Administrative Support
- Hazardous Waste Logistics
- Manifest Preparation
- Regulatory Compliance
- Phone Communication
- Email Communication
- Salesforce CRM
- Data Analysis
- Routing Coordination
+10 more
Qualifications
- 2+ years of customer service or administrative experience
About Daniels Health
danielshealth.comDaniels Health is a medical waste management company that, for over 20 years, has delivered regulated collection, treatment and disposal services and sharps‑containment solutions under the Daniels Sharpsmart brand. They provide reusable Sharpsmart containers and end‑to‑end managed programs — including safe collection, transport, compliant disposal, staff training and auditing — designed to reduce clinical risk, costs and environmental impact. Daniels markets itself on safety, sustainability and customer experience, citing industry‑leading Net Promoter Scores and serving hospitals, clinics and laboratories with fully auditable waste‑management solutions.
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