Customer Service Advocate
Daniels Health(5 days ago)
About this role
A Customer Service Advocate at Daniels Health is responsible for ensuring smooth interactions with customers through communication, scheduling, issue resolution, and fact-finding. The role involves maintaining customer relationships, managing logistics, and supporting administrative processes to uphold service excellence in the healthcare waste management industry.
Required Skills
- Customer Service
- Salesforce
- Communication
- Problem Solving
- Microsoft Office
- Scheduling
- Logistics
- Relationship Building
- Process Improvement
About Daniels Health
danielshealth.comDaniels Health is a medical waste management company that, for over 20 years, has delivered regulated collection, treatment and disposal services and sharps‑containment solutions under the Daniels Sharpsmart brand. They provide reusable Sharpsmart containers and end‑to‑end managed programs — including safe collection, transport, compliant disposal, staff training and auditing — designed to reduce clinical risk, costs and environmental impact. Daniels markets itself on safety, sustainability and customer experience, citing industry‑leading Net Promoter Scores and serving hospitals, clinics and laboratories with fully auditable waste‑management solutions.
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