BMW Group
The Customer Service Advocate will handle inbound and outbound calls for BMW, MINI, Motorrad, and Rolls‑Royce customers, delivering premium service throughout the financial services contract lifecycle. The role involves authenticating customers, processing payments, updating information, promoting self‑service options, and collaborating with internal teams to resolve issues.
Welcome to the BMW Group. Our focus on the premium idea and the principle of sustainability appeals to people worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BMW Group.
9% below the average for this role