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Customer Service Advocate at Daniels Health - ApplyBlast

Customer Service Advocate

Daniels Health

2 months ago

3.2 on Glassdoor

Richmond, Virginia, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Daniels Health is seeking a Customer Service Advocate to serve as the trusted voice for healthcare clients, handling inquiries, resolving issues, and supporting hazardous waste logistics. The role involves coordinating with internal teams, managing documentation, and ensuring regulatory compliance while delivering excellent service.

Responsibilities

Support hazardous waste logistics and regulatory compliance
Serve as first point of contact for hospitals and healthcare facilities
Coordinate with production and transport teams to ensure timely deliveries

Skills

About Daniels Health

danielshealth.com

Headquarters

Chicago, Illinois, United States

Company Size

501-1000 employees

Founded

1986

View Profile

Daniels Health is a medical waste management company that, for over 40 years, has delivered regulated collection, treatment, and disposal services and sharps-containment solutions under the Daniels Sharpsmart brand. They provide reusable, clinically designed containers and end-to-end managed programs — including safe collection, transport, compliant disposal, pharmaceutical waste security, staff training, and auditing — designed to reduce clinical risk, infection transfer, costs, and environmental impact. Daniels serves hospitals, clinics, laboratories, and a wide range of healthcare facilities, marketing itself on safety, sustainability, and service excellence, citing industry-leading Net Promoter Scores and delivery-reliance ratings.