Customer Service Agent- English (Belen & Cartago)
Align Technology
About this role
A Customer Care Representative at Align supports customers with pre-sales and post-sales service functions for medical devices. The role involves handling customer requests through various channels, validating accounts, and ensuring resolution through proper escalation.
Skills
Qualifications
About Align Technology
aligntech.comAlign Technology is a global medical device company that transforms orthodontic and restorative care through digital dentistry. Its flagship Invisalign® System is the world’s leading clear aligner solution, trusted by roughly 22 million patients, and the company also offers iTero™ intraoral scanners and services to improve diagnostics, treatment planning, and the patient experience. Align combines software, 3D scanning and advanced manufacturing — supported by thousands of patents — to deliver integrated clinician workflows. With annualized net revenues above $4 billion and a global workforce of roughly 21,000, the company emphasizes innovation, clinical evidence, and expanding access to better smiles.
About Align Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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