Customer Service Agent - Greensboro

Internships(3 months ago)

HybridFull TimeJunior$39,000 - $40,950Customer Service

About this role

An Administrative Specialist I (Customer Service Agent) at the North Carolina Department of Revenue assists taxpayers by providing information and support on state tax matters. This entry-level government role supports tax administration and compliance, offers training and career development, and includes benefits with the option for remote work after successful training.

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Required Skills

Customer Service
Phone Support
Communication
Word Processing
Computer Literacy
Bilingual Spanish
Tax Knowledge
Conflict Resolution

Qualifications

High School Diploma or GED
Two Years Administrative Experience

About Internships

pa.gov

The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.

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