Customer Service Agent – Inbound Support
Enterprise Call Center
About this role
A Customer Service Agent at Genesis Call Center handles inbound customer interactions, providing support and assistance with account needs, product queries, and service requests. The role emphasizes customer care, professionalism, and adherence to structured processes, with opportunities for schedule flexibility and career growth.
Skills
Qualifications
About Enterprise Call Center
enterprise.comEnterprise (Enterprise Rent-A-Car) is a leading global mobility and vehicle rental company, part of Enterprise Holdings alongside the Alamo and National brands. It operates thousands of neighborhood and airport locations offering short- and long-term car rentals, car-sharing, commercial fleet management, truck rental, and used-vehicle sales for consumers and businesses. Known for a focus on customer service and local-market operations, Enterprise serves leisure, corporate, and insurance-replacement customers and provides digital tools and a loyalty program (Enterprise Plus) for reservations and account management.
About Enterprise Call Center
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Enterprise Call Center.
Salary
$53k – $71k
per year