Customer Service Agent - Rocky Mount

Internships(3 months ago)

HybridFull TimeJunior$39,000 - $40,950Customer Service

About this role

An Administrative Specialist I at the North Carolina Department of Revenue is an entry-level customer service role within the state tax agency that provides structured training in tax administration and a pathway for career advancement. The position is based in the Rocky Mount Customer Service Center, offers competitive state benefits, and includes the option for full-time remote work after successful completion of training.

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Required Skills

Customer Service
Phone Support
Communication
Computer Literacy
Word Processing
Tax Knowledge
Bilingual Spanish
Professionalism

Qualifications

High School Diploma or GED
Two Years Related Administrative Experience

About Internships

pa.gov

The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.

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