Customer Service Agent - Salt Lake City, UT
Unisys(1 month ago)
About this role
A Service Desk Technician at Unisys provides frontline IT support and serves as the primary contact for client incidents and requests related to software, hardware, and network issues. The role supports multiple clients, maintains accurate contact and incident records, and follows company policies while working onsite part-time in West Valley City (Salt Lake City), UT.
Required Skills
- First-Level Support
- Customer Service
- Incident Management
- Call Documentation
- Problem Diagnostics
- MS Office
- MS Exchange
- Windows Networks
- Data Networking
- Voice Networking
+4 more
Qualifications
- High School Diploma
- Associate Degree (preferred)
- Relevant IT Qualifications
- Professional Certifications (preferred)
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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