instant-impact
The Customer Service Agent serves as the first point of contact for customers, handling inbound queries via phone and email, triaging issues, and ensuring timely communication and case resolution. The role focuses on maintaining accurate records, coordinating with internal teams, and enhancing customer satisfaction through proactive follow‑up and clear updates.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2011
Instant Impact is an embedded recruitment company that places industry-specialist recruiters and AI-enabled technology inside businesses to build a dedicated, in-house hiring function. Their core offering, the Embedded Talent Engine, replaces reliance on external agencies by delivering consistent, scalable recruitment that reduces cost per hire and time to fill. They also offer Executive Search and specialist delivery teams, serving high-growth businesses that want to own their recruitment capability rather than rent it.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for instant-impact.
instant-impact didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role