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Customer Service Agent at Formlabs - ApplyBlast

Customer Service Agent

Formlabs

2 months ago

3.0 on Glassdoor

Budapest, Hungary

Hybrid

Full Time

Junior

0 applicants

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About this role

Formlabs is seeking a multilingual Customer Service Agent to support direct customers, distributors, and resellers across the EMEA region. The role involves handling technical and business inquiries via phone, email, or chat, providing training on Formlabs printers, and collaborating with the global engineering team to resolve issues. Fluency in Italian and English and strong communication skills are essential.

Responsibilities

Support EMEA customers via phone, email, and chat
Train customers and resellers on Formlabs printers
Collaborate with engineering to resolve technical issues

Skills

About Formlabs

formlabs.com

Headquarters

Somerville, Massachusetts, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Formlabs is a 3D printing company that designs and manufactures high-resolution stereolithography (SLA) and selective laser sintering (SLS) printers, materials, and software for professional users. Its product ecosystem includes desktop and industrial printers (the Form and Fuse families), engineered resins and powders, and integrated software and post-processing tools that support prototyping, production, and specialty applications like dental and jewelry. Formlabs focuses on accessible, scalable additive-manufacturing workflows for engineers, designers, labs, and manufacturers worldwide. Customers choose it for its print quality, broad materials library, and end-to-end hardware–software solutions.