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© All Rights Reserved. ApplyBlast.com
Datamatics Global Services Inc
The Customer Service Agent handles inbound customer inquiries and provides exceptional support within the insurance industry, specifically focusing on workers' compensation claims and First Notice of Loss (FNOL) calls. This role involves accurately documenting claim details, providing clear information on policy coverage and procedures, and resolving customer concerns efficiently. The position requires collaboration with internal teams to ensure timely claim processing while maintaining up-to-date knowledge of company products and industry regulations.
Headquarters
Detroit, Michigan, United States
Company Size
10001+ employees
Founded
1975
Datamatics is a digital technologies, operations, and experiences company that provides intelligent solutions to help data‑driven enterprises boost productivity, customer experience, and competitive advantage. It delivers end‑to‑end services and platforms across digital transformation, business process management, RPA and intelligent document processing (IDP), analytics, enterprise data management, engineering, and test automation. Leveraging AI and cognitive capabilities, Datamatics automates operations and modernizes customer journeys for industries including finance, transportation (automated fare collection) and others. Headquartered in Mumbai, India, it positions itself as a partner for enterprises seeking industry‑specific, scalable digital solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Datamatics Global Services Inc.
Datamatics Global Services Inc didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role