Customer Service Agents - Español - CDMX

Philip Morris International(4 months ago)

Mexico City, MexicoOnsiteFull TimeJunior$39,260 - $53,664 (estimated)Customer Service

About this role

Advisor I, Customer Service at Concentrix is a full-time, entry-level customer support role based in Mexico City (Insurgentes Sur) focused on delivering compassionate customer experiences. The position handles customer interactions via inbound/outbound calls and online channels to support clients’ products and services.

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Required Skills

Customer Service
English
Multitasking
Troubleshooting
Communication
Computer Literacy
Attention To Detail
Teamwork
Adaptability
Patience

+1 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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