Customer Service Ambassador - Luxury Retail- Arabic and English Speaker

Philip Morris International(3 months ago)

RemoteFull TimeMedior$54,855 - $74,055 (estimated)Customer Service

About this role

A Luxury Customer Service Ambassador supports a high-end brand’s client-facing communications across multiple channels, serving Arabic and English-speaking customers. The role focuses on delivering personalized, high-touch service that reflects brand standards and enhances customer satisfaction and loyalty.

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Required Skills

Multichannel Support
Customer Service
CRM
POS
Sales
Communication
Product Knowledge
Upselling
Teamwork
Multilingual

+5 more

Qualifications

University Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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