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Customer Service Analyst 2 at Citi - ApplyBlast

Customer Service Analyst 2

Citi

4 months ago

3.6 on Glassdoor

Ciudad de México, Mexico

Onsite

Full Time

Junior

0 applicants

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About this role

An intermediate-level position serving as a single point of contact to address external customer issues, ensure timely inquiry resolution, and maintain compliance. The role involves conducting necessary analyses to meet client needs, communicating resolutions, and developing client portfolios through regular interactions.

Responsibilities

Serve as single point of contact for internal partners and external clients
Ensure customer inquiries are answered efficiently and timely
Conduct analyses to address specific client needs
Communicate effective resolutions to clients regarding issues
Develop and maintain client portfolios through regular interactions

Skills

Qualifications

Bachelor's degree0-2 years of relevant experience

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.