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© All Rights Reserved. ApplyBlast.com
General Dynamics Information Technology
The Customer Service Analyst Associate provides telephone, chat, and email support to customers and technicians, ensuring tickets are correctly tasked and routed. This role involves validating work requests for completeness and accuracy, prioritizing tasks based on SLA times, and escalating issues when necessary. The position requires a Top Secret SCI clearance with a Polygraph and is located on-site in Annapolis Junction, MD.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
Artificial Intelligence (AI) Engineer with an active TS/SCI with a Full Scope Polygraph Security Clearance Required, Hybrid in Annapolis Junction, MD
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