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© All Rights Reserved. ApplyBlast.com
General Dynamics Information Technology
The Customer Service Analyst Associate role involves providing telephone, chat, and email support to customers and technicians to ensure tickets are correctly tasked and routed. The position requires validating work requests for completeness and accuracy while prioritizing daily tasks based on SLA times and priority. This on-site position in Annapolis Junction, MD, supports a client by ensuring compliance with established standards and escalating issues when necessary.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
