Executive 1 Holding
HumanTouch, LLC is seeking a customer-focused Customer Service Analyst, Tier 2 to provide onsite IT support for a federal government customer. This role involves troubleshooting escalated technical issues, assisting users through multiple support channels, and providing hands-on deskside support when needed. The ideal candidate combines strong technical troubleshooting abilities with clear communication and a commitment to delivering a positive customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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