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oraclecloudinfrastructure
The Customer Service Analyst role involves providing real-time support to field technicians and troubleshooting Tier 1.5 technical issues for customers. The position requires managing customer appointments, coordinating with technicians, and ensuring high-quality service levels while adhering to SLAs. The ideal candidate will utilize strong communication skills to resolve problems and maintain superior service standards.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.