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Customer Service Analyst-Voice at Accenture - ApplyBlast

Customer Service Analyst-Voice

Accenture

3 months ago

3.9 on Glassdoor

Mumbai, Maharashtra, India

Onsite

Full Time

Senior

0 applicants

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About this role

A Spanish-speaking Customer Service Analyst at Accenture resolves lower-complexity customer inquiries and ensures satisfaction by interacting primarily with internal peers. The role involves following moderate to detailed instructions to support Accenture's global delivery capabilities across various industries. Responsibilities include analyzing problems, providing assistance, and maintaining positive customer relationships while potentially working rotational shifts.

Responsibilities

Analyze and solve lower-complexity customer problems
Provide assistance and support to customers
Interact with internal peers and supervisors
Follow instructions for daily work tasks
Ensure customer satisfaction and resolve issues

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.