Customer Service Analyst
Lumeris(1 month ago)
About this role
The Customer Service Analyst at Lumeris oversees external partners and vendors to ensure achievement of service levels and CMS requirements in pursuit of a 5 Star member experience. This position analyzes complex data to create user-friendly presentations and communications, collaborating with various internal stakeholders and external partners to resolve inquiries and improve processes.
Required Skills
- Customer Service
- Data Analysis
- Process Improvement
- Vendor Management
Qualifications
- Bachelor’s Degree
About Lumeris
lumeris.comLumeris offers value-based care enablement strategy, services, solutions, technology, and operations to health systems and provider groups.
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