Customer Service Analyst

Uline Careers(5 days ago)

Kenosha, WIOnsiteFull TimeJunior$55,000 - $75,000Customer Service/Business Intelligence

About this role

A Customer Service Analyst at Uline is responsible for analyzing contact center data to improve customer service operations and support business strategy. The role involves building dashboards, collaborating with stakeholders, and using data analysis tools to enhance operational efficiency.

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Required Skills

SQL
Power BI
Excel
Data Analysis
Business Intelligence
Performance Analytics
Stakeholder Collaboration
Reporting
Data Visualization

Qualifications

Bachelor's degree
2+ years experience in data analysis or business intelligence

About Uline Careers

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