Customer Service Analyst
Cialdnb
About this role
The Customer Service Analyst role involves supporting clients across Latin America, ensuring a high-quality customer experience by addressing their questions and resolving issues efficiently. The position emphasizes empathy, communication, and adaptability to meet client needs in a dynamic environment.
Skills
Qualifications
About Cialdnb
cialdnb.comCIAL Dun & Bradstreet provides B2B data, analytics and platform technology to help organizations make faster, more accurate commercial decisions globally. Their offerings combine Dun & Bradstreet’s business intelligence — including commercial identity (D‑U‑N‑S), credit and risk scores, supplier and compliance screening — with APIs, integrations and self‑service platforms for onboarding, credit risk management, sales intelligence and supply‑chain visibility. Enterprises, financial institutions and governments use CIAL D&B for credit underwriting, customer acquisition, fraud prevention and supplier due diligence thanks to broad data coverage, standardized identifiers and configurable analytics. Backed by Dun & Bradstreet’s global network, they emphasize compliance, data quality and scalable integrations.
About Cialdnb
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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