J.P. Morgan Workplace Solutions
The Customer Service Analyst serves as a primary point of contact for participants within JP Morgan Workplace solutions, delivering exceptional client service through first and second-level support. The role involves resolving client queries by collaborating with various internal departments and maintaining communication throughout the ticket lifecycle. Additionally, the position requires contributing to knowledge base articles and identifying opportunities for continuous improvement within the service desk function.
Company Size
1-10 employees
J.P. Morgan Workplace Solutions provides equity compensation and employee share plan services that simplify the administration and delivery of stock-based rewards. Their offerings combine technology-enabled plan administration and recordkeeping with participant platforms, custody/brokerage, and support for plan design, tax, compliance and reporting. The solutions aim to improve employee engagement and streamline operational workflows for employers while ensuring accurate reporting and regulatory adherence. As part of J.P. Morgan, they leverage global scale and institutional custody expertise to serve multinational companies and their workforces.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for J.P. Morgan Workplace Solutions.
J.P. Morgan Workplace Solutions didn’t post a salary, so this is our estimate from similar listings.