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© All Rights Reserved. ApplyBlast.com
MassMutual Ascend
The Customer Service Analyst provides superior customer service by handling incoming calls and chat messages from clients and agents, ensuring their financial planning needs are met with empathy and expertise. This role involves analyzing customer requests, resolving complex inquiries, and maintaining accurate account records across multiple systems. The position offers opportunities for professional development and growth within a supportive, collaborative team environment.
Headquarters
Cincinnati, Ohio, United States
Company Size
501-1000 employees
Founded
1976
MassMutual Ascend is a leading provider of fixed, fixed-indexed, and registered index-linked annuities, committed to taking its clients' financial futures above and beyond.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MassMutual Ascend.