ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
americanexpress
The Customer Service Analyst role supports the US Fraud Back Office Team by managing the end-to-end dispute journey for card members and merchants. The position focuses on ensuring decision accuracy and efficient handling of complex fraud claims within the US market. This role requires balancing customer interests with company policies while maintaining high service quality standards.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1850
American Express (Amex) is a global financial services company that issues charge and credit cards and provides banking and payments solutions. It offers cardmember rewards and travel benefits, gift cards, personal savings accounts, business services, merchant solutions, and insurance products. Amex is known for premium customer service, rich membership benefits (points, travel perks, and protections), and tools for expense management and fraud prevention. Consumers and businesses choose American Express for its rewards-driven products, travel-focused perks, and integrated digital and merchant acceptance capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for americanexpress.
americanexpress didn’t post a salary, so this is our estimate from similar listings.