Customer Service Assistant - dnata Singapore
dnata
About this role
The Customer Services Assistant helps passengers at check-in counters, verifies travel documents, assists special needs travelers, and handles customer issues related to flight operations, all while adhering to safety standards. The role involves interacting professionally with passengers and working in shifts to support a 24/7 schedule.
Skills
Qualifications
About dnata
dnata.comdnata is a global air services company that provides ground handling, cargo and logistics, travel services, and flight catering to airlines and airports. Part of the Emirates Group, it operates across six continents offering passenger and ramp services, cargo handling and warehousing, in‑flight catering and airport lounge solutions. dnata combines large‑scale operations with a focus on safety, technology and customer service to support airlines, airports and freight customers. Clients choose dnata for its extensive global network, operational expertise and end‑to‑end airport services.
About dnata
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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