Pact
The Customer Service Assistant will support customers through phone, email, chat, and in‑person interactions, providing friendly assistance, issue resolution, and product information. The role involves maintaining accurate records, communicating updates, and collaborating with team members to ensure a consistent, positive experience.
Pact Legal is a business law firm offering subscription-based general counsel, fixed-fee, and hourly legal services to small, medium, and large businesses. The firm provides a dedicated attorney model across practice areas including corporate law, contracts, employment, intellectual property, mergers & acquisitions, startup law, and tax. Founded to modernize the traditional legal model, Pact Legal serves as a fractional general counsel partner for growing businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pact.
Pact didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role