Customer Service Associate - Broker Tax & Trading (m/w/d) German speaking
Scalable GmbH
About this role
A Fintech Customer Support role at Scalable Capital involves handling client inquiries related to active trading, portfolio management, and tax questions across various communication channels. The role emphasizes customer satisfaction, continuous improvement, and product knowledge development.
Skills
Qualifications
About Scalable GmbH
scalable.capitalScalable Capital is a German fintech that operates as a bank, online broker and robo-advisor. It combines automated wealth management (risk‑based, algorithmic portfolios) with brokerage and banking products, offering a free depot and trading‑flat‑rate options to trade stocks, ETFs, funds, cryptocurrencies and derivatives. The platform targets retail investors who want low‑cost, technology‑driven investing and automated portfolio management via web and mobile. Scalable emphasizes simple pricing, broad asset coverage and a user‑friendly digital experience.
About Scalable GmbH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Scalable GmbH.
Salary
$30k – $35k
per year
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