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© All Rights Reserved. ApplyBlast.com
ZALORA
The Customer Service Associate at ZALORA handles customer inquiries across multiple channels, resolving product and service issues while balancing company policies and customer benefits. The role involves engaging with customers via calls, emails, chats, and social media, and requires flexibility in work schedules including shifting hours and a hybrid work environment.
Headquarters
Singapore, Central Region, Singapore
Company Size
1001-5000 employees
Founded
2012
Zalora is Asia’s leading online fashion destination, operating e-commerce sites across Southeast Asia and Hong Kong (including Malaysia, Singapore, Indonesia, the Philippines and Hong Kong). It offers a curated selection of clothing, shoes, accessories and beauty products from local and international brands for men and women through web and mobile storefronts. Zalora combines retail and marketplace features with services like fast delivery, easy returns, regular promotions and fashion content to serve style-conscious consumers and help brands reach regional customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ZALORA.
24% below the average for this role