IMC

Customer Service Associate I

IMC(17 days ago)

OnsiteFull TimeJunior$38,580 - $49,980Customer Service
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About this role

The role involves handling patient inquiries related to billing through calls and electronic communication, providing accurate information, resolving issues, and supporting patient satisfaction. It requires interaction with the Revenue Service Organization and promotes a patient-friendly approach.

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Required Skills

  • Customer Service
  • Communication
  • Negotiation
  • Problem Solving
  • Microsoft Office
  • Conflict Resolution
  • Healthcare Billing
  • Adaptability
  • Organizational Skills

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.

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