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Customer Service Associate I at Texas A&M University - ApplyBlast

Customer Service Associate I

Texas A&M University

3 months ago

4.6 on Glassdoor

College Station, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Associate I serves as the primary front‑line representative for the COALS Academic Advising Hub, providing welcoming, professional assistance to students, families, faculty, staff, and visitors. The role handles in‑person, phone, and email inquiries, manages front‑desk operations, and supports daily advising hub functions.

Responsibilities

Serve as first point of contact for students and visitors
Manage front desk operations and student traffic
Provide academic advising information and referrals
Maintain and update advising records and databases
Coordinate office supplies and support advising events

Skills

About Texas A&M University

tamu.edu

Headquarters

College Station, Texas, United States

Company Size

10001+ employees

Founded

1876

View Profile

Texas A&M University, founded in 1876 as Texas’s first public institution, is the flagship campus of the Texas A&M University System. It is a large, comprehensive public research university offering undergraduate, graduate, and professional programs across disciplines including engineering, agriculture, business, veterinary medicine, the sciences, and the liberal arts. The university emphasizes research, extension and outreach, service and leadership development, and is known for campus traditions like the “12th Man.” Students, faculty, and industry partners rely on Texas A&M for hands‑on learning, statewide impact, and contributions to global innovation.