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Customer Service Associate I at Ruger Firearms - ApplyBlast

Customer Service Associate I

Ruger Firearms

2 days ago

Mayodan, North Carolina, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Associate I provides support to customers by responding to detailed telephone inquiries, resolving issues on first contact, and offering technical guidance on firearms. The role involves processing service and parts orders, maintaining customer confidentiality, and ensuring compliance with federal regulations. This position requires strong communication skills and the ability to work effectively in a fast-paced environment.

Responsibilities

Respond to detailed telephone inquiries and provide technical guidance to customers
Process payments for service and parts orders while generating shipping labels
Identify firearms requiring factory service and ensure compliance with ATF regulations

Skills

About Ruger Firearms

ruger.com

Headquarters

Southport, Connecticut, United States

Company Size

1001-5000 employees

Founded

1949

View Profile

Sturm, Ruger & Co., Inc. is one of the nation's leading American manufacturers of rugged, reliable firearms for the commercial sporting market. The company offers consumers nearly 800 variations across more than 40 product lines — including pistols, revolvers, rifles, and shotguns — under the Ruger, Marlin, and Glenfield brands. For over 75 years, Ruger has been committed to quality, innovation, and responsible firearm manufacturing.